Lexia incident

Educator logins not currently working via Clever

Major Resolved View vendor source →

Lexia experienced a major incident on May 13, 2023 affecting Clever, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2023, 12:14 PM UTC
Resolved
May 15, 2023, 02:12 PM UTC
Duration
2d 1h
Detected by Pingoru
May 13, 2023, 12:14 PM UTC

Affected components

Clever

Update timeline

  1. investigating May 13, 2023, 12:14 PM UTC

    We are currently investigating this issue.

  2. monitoring May 14, 2023, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2023, 02:12 PM UTC

    This incident has been resolved.