Lexia incident

Login Issue when using Classlink SSO

Notice Resolved View vendor source →

Lexia experienced a notice incident on July 29, 2024 affecting Core5 and PowerUp and 1 more component, lasting 21h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 02:42 PM UTC
Resolved
Jul 30, 2024, 12:10 PM UTC
Duration
21h 27m
Detected by Pingoru
Jul 29, 2024, 02:42 PM UTC

Affected components

Core5PowerUpmyLexiaLexia English

Update timeline

  1. investigating Jul 29, 2024, 02:42 PM UTC

    Students and staff may experience a disruption when accessing Core5, PowerUp, Lexia English, and the myLexia platform via Classlink Single Sign On. We are actively investigating the issue and will provide an update when a resolution and timeline is defined. Thank you for your patience while this issue is being resolved.

  2. monitoring Jul 29, 2024, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2024, 12:10 PM UTC

    This incident has been resolved.