Lexia incident

Student Dashboard Showing Last Week's Usage/Units

Minor Resolved View vendor source →

Lexia experienced a minor incident on March 10, 2025 affecting PowerUp, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 03:24 PM UTC
Resolved
Mar 11, 2025, 07:29 PM UTC
Duration
1d 4h
Detected by Pingoru
Mar 10, 2025, 03:24 PM UTC

Affected components

PowerUp

Update timeline

  1. investigating Mar 10, 2025, 03:24 PM UTC

    We are currently investigating an issue with PowerUp students' dashboards showing last week's usage/units gained. We apologize for the inconvenience and thank you for your patience! We will update you once we know more about the root cause.

  2. resolved Mar 11, 2025, 07:29 PM UTC

    This incident has been resolved.