Lexia Outage History
Lexia is up right nowPingoru has recorded 46 incidents for Lexia: 4 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 53 of 720 (7%) |
| May 2026 | 0 | 92 of 744 (12%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 25 of 720 (3%) |
| October 2026 | 0 | 0 of 511 (0%) |
Incidents, newest first
Minor September 22, 2026 LETRS and Aspire Program Issue 1d 1h LETRS, Lexia Aspire
Started Sep 22, 2026, 03:07 PM UTC· resolved Sep 23, 2026, 04:09 PM UTC
- investigating Sep 22, 2026, 03:07 PM UTC
We are receiving reports of intermittent login issues for LETRS and Lexia Aspire. We are working to identify the issue and resolve it as soon as possible. We apologize for any inconvenience this might cause.
- monitoring Sep 22, 2026, 03:40 PM UTC
We have identified and implemented a resolution for the issues experienced this morning. We continue to monitor the situation.
- resolved Sep 23, 2026, 04:09 PM UTC
This incident has been resolved.
Notice April 28, 2026 Core5 Issue 6d Core5
Started Apr 28, 2026, 07:22 PM UTC· resolved May 04, 2026, 08:07 PM UTC
- investigating Apr 28, 2026, 07:22 PM UTC
We have discovered an issue with our program, Core5. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.
- monitoring Apr 29, 2026, 12:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 08:07 PM UTC
This incident has been resolved.
Notice February 23, 2026 LETRS Program Issue 11h 9m LETRS
Started Feb 23, 2026, 02:05 PM UTC· resolved Feb 24, 2026, 01:15 AM UTC
- investigating Feb 23, 2026, 02:05 PM UTC
We have discovered an issue with our LETRS program. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.
- investigating Feb 23, 2026, 03:18 PM UTC
A patch has been applied resolving customer-impacting issues. Development teams continue ongoing review to ensure continued stability.
- monitoring Feb 23, 2026, 04:37 PM UTC
Development teams continue ongoing review to ensure continued stability.
- resolved Feb 24, 2026, 01:15 AM UTC
This incident has been resolved.
Minor February 6, 2026 Automated Imports Delayed User Updates 3d myLexia
Started Feb 06, 2026, 04:29 PM UTC· resolved Feb 09, 2026, 04:42 PM UTC
- identified Feb 06, 2026, 04:29 PM UTC
Anticipated resolution with scheduled maintenance tonight, Friday 2/6.
- resolved Feb 09, 2026, 04:42 PM UTC
This issue have been resolved.
Minor September 9, 2025 Lexia Academy is currently unavailble 2h 11m Lexia Academy
Started Sep 09, 2025, 07:08 PM UTC· resolved Sep 09, 2025, 09:19 PM UTC
- investigating Sep 09, 2025, 07:08 PM UTC
Lexia Academy is currently unavailable, and we are investigating the cause. Lexia Community and the Help Center are not affected. We apologize for the inconvenience and thank you for your patience!
- monitoring Sep 09, 2025, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2025, 09:19 PM UTC
This incident has been resolved.
Notice August 6, 2025 Lexia Community Errors 2h 13m
Started Aug 06, 2025, 03:26 PM UTC· resolved Aug 06, 2025, 05:39 PM UTC
- investigating Aug 06, 2025, 03:26 PM UTC
We are currently working on resolving errors appearing in the community. We apologize for any inconvenience, and thank you for your patience!
- resolved Aug 06, 2025, 05:39 PM UTC
The issue has been resolved! Users should no longer encounter errors while working in Lexia Community.
Notice June 17, 2025 Required Maintenance on Phone System 3d 2h
Started Jun 17, 2025, 03:44 PM UTC· resolved Jun 20, 2025, 06:43 PM UTC
- identified Jun 17, 2025, 03:44 PM UTC
There is required maintenance taking place on the phone system that may cause issues when trying to call. We recommend going to the Help Center to contact Support if you experience any issues: https://help.lexialearning.com/s/contact
- resolved Jun 20, 2025, 06:43 PM UTC
The phone system maintenance has been completed. Calls should be processed as expected. Thank you for your patience!
Critical May 21, 2025 Core5 and myLexia Issue 18h 36m Core5, myLexia
Started May 21, 2025, 11:16 PM UTC· resolved May 22, 2025, 05:52 PM UTC
- investigating May 21, 2025, 11:16 PM UTC
We have discovered an issue with our programs, Core5 and myLexia. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.
- monitoring May 22, 2025, 01:43 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 22, 2025, 01:44 AM UTC
We are continuing to monitor for any further issues.
- resolved May 22, 2025, 05:52 PM UTC
This incident has been resolved.
Minor March 10, 2025 Student Dashboard Showing Last Week's Usage/Units 1d 4h PowerUp
Started Mar 10, 2025, 03:24 PM UTC· resolved Mar 11, 2025, 07:29 PM UTC
- investigating Mar 10, 2025, 03:24 PM UTC
We are currently investigating an issue with PowerUp students' dashboards showing last week's usage/units gained. We apologize for the inconvenience and thank you for your patience! We will update you once we know more about the root cause.
- resolved Mar 11, 2025, 07:29 PM UTC
This incident has been resolved.
Critical February 25, 2025 LETRS and Lexia Aspire Currently Experiencing an Outage 52m LETRS, Lexia Aspire
Started Feb 25, 2025, 02:28 PM UTC· resolved Feb 25, 2025, 03:20 PM UTC
- investigating Feb 25, 2025, 02:28 PM UTC
LETRS and Lexia Aspire are experiencing an outage. We are actively investigating.
- resolved Feb 25, 2025, 03:20 PM UTC
This incident has been resolved.
Minor February 6, 2025 Intermittent Issue 2h 16m LETRS, Lexia Aspire
Started Feb 06, 2025, 03:02 PM UTC· resolved Feb 06, 2025, 05:19 PM UTC
- investigating Feb 06, 2025, 03:02 PM UTC
Users may experience interruptions or error screens when trying to access our products. We apologize for the inconvenience and thank you for your patience! We are currently investigating this issue and will update once we know more about the root cause.
- resolved Feb 06, 2025, 05:19 PM UTC
This incident has been resolved.
Notice January 27, 2025 Clever/PowerUp Login Issue 10d PowerUp, Clever
Started Jan 27, 2025, 03:14 PM UTC· resolved Feb 06, 2025, 04:04 PM UTC
- investigating Jan 27, 2025, 03:14 PM UTC
We are actively investigating this issue and will provide updates soon. Current issue description: Upon clicking on PowerUp from the Clever iOS app, the user receives an error message. Workaround: The user should instead navigate to the Lexia PowerUp product app and click the "Login with Clever" button
- investigating Feb 06, 2025, 03:07 PM UTC
We are continuing to investigate this issue.
- resolved Feb 06, 2025, 04:04 PM UTC
This incident has been resolved.
Critical January 16, 2025 PowerUp Student Program Issue 8h 2m PowerUp
Started Jan 16, 2025, 02:05 PM UTC· resolved Jan 16, 2025, 10:07 PM UTC
- investigating Jan 16, 2025, 02:05 PM UTC
We are currently experiencing an issue that may be preventing students from accessing our PowerUp program. We are working to identify the issue and resolve it as soon as possible. We apologize for any inconvenience this might cause.
- monitoring Jan 16, 2025, 03:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2025, 10:07 PM UTC
This incident has been resolved.
Critical January 8, 2025 Student Program Issue 8d 1h PowerUp
Started Jan 08, 2025, 04:02 PM UTC· resolved Jan 16, 2025, 05:28 PM UTC
- investigating Jan 08, 2025, 04:02 PM UTC
There is currently an issue with PowerUp displaying students’ usage data on the PowerUp student homepage. All usage is correct and up to date in myLexia. We are working to resolve the issue quickly. We apologize for any inconvenience this might cause.
- resolved Jan 16, 2025, 05:28 PM UTC
This incident has been resolved.