Lexer incident

File Upload API and Secure File Upload Outage

Notice Resolved View vendor source →

Lexer experienced a notice incident on June 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 01:30 AM UTC
Resolved
May 27, 2025, 10:00 PM UTC
Duration
Detected by Pingoru
Jun 03, 2025, 01:30 AM UTC

Update timeline

  1. resolved Jun 03, 2025, 01:30 AM UTC

    Partial service outage affecting file uploads 28 May 2025 08:00 AEST – 3 June 2025 11:00 AEST Between 08:00 AEST on 28 May 2025 and 11:00 AEST on 3 June 2025, Lexer experienced an outage affecting two upload methods: the File Upload API and the Secure File Upload (drag and drop) feature. During this period, all file upload attempts via these channels failed. If you attempted to upload files between 28 May and 3 June via the affected methods, please reupload them to ensure they are processed. The issue was resolved as of 11:00 AEST on 3 June 2025. File uploads are now functioning as expected. We apologise for the disruption and appreciate your understanding.