Lexer incident

Hub not accessible

Critical Resolved View vendor source →

Lexer experienced a critical incident on November 22, 2025 affecting Hub, lasting 20h 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2025, 02:44 AM UTC
Resolved
Nov 22, 2025, 11:17 PM UTC
Duration
20h 32m
Detected by Pingoru
Nov 22, 2025, 02:44 AM UTC

Affected components

Hub

Update timeline

  1. investigating Nov 22, 2025, 02:44 AM UTC

    We are experiencing an issue where users are unable to login into their Hub. We are working to address the underlying cause and minimizing impact.

  2. identified Nov 22, 2025, 02:55 AM UTC

    We have identified the issue and are currently implementing a fix.

  3. monitoring Nov 22, 2025, 04:04 AM UTC

    A fix has been implemented and we are monitoring. User should now be able to login into their hub.

  4. resolved Nov 22, 2025, 11:17 PM UTC

    This issue is resolved.