Lexer incident

Facebook replies experiencing errors

Major Resolved View vendor source →

Lexer experienced a major incident on August 13, 2019 affecting Conversations, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2019, 10:27 PM UTC
Resolved
Aug 13, 2019, 11:50 PM UTC
Duration
1h 23m
Detected by Pingoru
Aug 13, 2019, 10:27 PM UTC

Affected components

Conversations

Update timeline

  1. investigating Aug 13, 2019, 10:27 PM UTC

    We are investigating an issue related to sending replies on Facebook. We'll update as we know more.

  2. identified Aug 13, 2019, 10:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2019, 11:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 13, 2019, 11:50 PM UTC

    This incident has been resolved.