Lexer experienced a minor incident on January 29, 2020, lasting 42m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 29, 2020, 07:18 AM UTC
We are currently investigating an issue related to form submissions not appearing in the inbox.
- identified Jan 29, 2020, 07:18 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 29, 2020, 07:23 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 29, 2020, 07:27 AM UTC
Our team are in the process of loading form submissions (ID Verification, NPS etc) from the last hour. These will begin to appear in your inbox shortly.
- resolved Jan 29, 2020, 08:00 AM UTC
This incident has been resolved.