Lexer incident

Facebook returning errors

Minor Resolved View vendor source →

Lexer experienced a minor incident on May 5, 2020 affecting Conversations, lasting 5h 40m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2020, 06:15 PM UTC
Resolved
May 05, 2020, 11:55 PM UTC
Duration
5h 40m
Detected by Pingoru
May 05, 2020, 06:15 PM UTC

Affected components

Conversations

Update timeline

  1. identified May 05, 2020, 10:10 PM UTC

    We have identified an issue with status checks for Facebook content.

  2. identified May 05, 2020, 10:16 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 05, 2020, 11:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2020, 11:55 PM UTC

    This incident has been resolved.