Lexer experienced a minor incident on November 23, 2020 affecting Conversations, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Conversations
Update timeline
- investigating Nov 23, 2020, 10:01 PM UTC
We're investigating reports of slow response times for inbox and conversation context.
- identified Nov 23, 2020, 10:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 23, 2020, 10:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 23, 2020, 10:46 PM UTC
This incident has been resolved.