Lexer experienced a minor incident on May 12, 2021 affecting Profiles, lasting 1d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Profiles
Update timeline
- investigating May 12, 2021, 04:32 AM UTC
We are currently investigating an issue related to errors being received when collecting data from Mailchimp. We are in contact with Mailchimp to resolve this issue.
- investigating May 12, 2021, 07:59 AM UTC
We are continuing to investigate this issue, we have now found that this is impacting some Activations to Mailchimp also.
- monitoring May 13, 2021, 01:41 AM UTC
We have stopped receiving errors from the Mailchimp API, and both Activations and Integrations are succeeding once more. We will continue to monitor this, for the time being, and are confident this was a temporary issue.
- resolved May 13, 2021, 09:05 PM UTC
This issue is now resolved. We are no longer seeing errors from Mailchimp integrations.