Lexer incident

Segment search performance degraded

Minor Resolved View vendor source →

Lexer experienced a minor incident on July 26, 2022 affecting Hub, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2022, 02:08 AM UTC
Resolved
Jul 26, 2022, 05:49 AM UTC
Duration
3h 41m
Detected by Pingoru
Jul 26, 2022, 02:08 AM UTC

Affected components

Hub

Update timeline

  1. investigating Jul 26, 2022, 02:08 AM UTC

    We are currently seeing some issues in running searches in Segment, and we're looking into the cause.

  2. investigating Jul 26, 2022, 02:23 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 26, 2022, 02:24 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 26, 2022, 02:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 26, 2022, 05:49 AM UTC

    This incident has been resolved.