Lexer incident

Hub performance degraded

Minor Resolved View vendor source →

Lexer experienced a minor incident on January 30, 2023 affecting Hub and Profiles and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 02:16 AM UTC
Resolved
Jan 31, 2023, 05:31 AM UTC
Duration
1d 3h
Detected by Pingoru
Jan 30, 2023, 02:16 AM UTC

Affected components

HubProfilesConversations

Update timeline

  1. identified Jan 30, 2023, 02:16 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 30, 2023, 02:17 AM UTC

    We are currently investigating this issue.

  3. investigating Jan 30, 2023, 02:20 AM UTC

    We are continuing to investigate this issue.

  4. identified Jan 30, 2023, 03:55 AM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Jan 30, 2023, 06:38 AM UTC

    We will be undergoing scheduled database maintenance this evening to resolve this issue.

  6. monitoring Jan 30, 2023, 01:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jan 31, 2023, 05:31 AM UTC

    This incident has been resolved.