Lexer experienced a minor incident on July 14, 2023 affecting Integrations, lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Integrations
Update timeline
- investigating Jul 14, 2023, 06:42 AM UTC
Yotpo are currently experiencing issues with their APIs, meaning Yotpo integration data for all clients is not up to date. We're working with Yotpo to resolve this, and they're actively investigating. There is currently no ETA on resolution but we'll provide updates from Yotpo as soon as we receive them.
- identified Jul 17, 2023, 02:25 AM UTC
Yotpo have identified the issue, and have applied a fix. We've now begun backloading the data that was missed during the time Yotpo was offline, and will confirm once this is complete.
- resolved Jul 17, 2023, 03:21 AM UTC
The missing data backload is now complete, and this incident is resolved.