Lexer experienced a minor incident on July 10, 2023 affecting Integrations, lasting 13d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2023, 04:53 AM UTC
Facebook is currently experiencing issues with publishing replies to comments. Although Facebook says that your message has failed to publish, in some cases we can see that comments have in fact been created on your page. We recommend checking facebook.com if you encounter publishing errors for comments while this issue remains active. If your reply has been published successfully, we recommend adding an internal comment in Lexer and closing the comment. We're working with Meta to ensure this can be resolved as soon as possible.
- investigating Jul 12, 2023, 03:22 AM UTC
We're continuing to observe publishing errors and we've informed Meta with details to facilitate a resolution.
- monitoring Jul 20, 2023, 11:30 PM UTC
While Meta has not issued an official resolution, we have not encountered any errors in the last 24 hours. We are continuing to monitor the situation.
- resolved Jul 23, 2023, 10:44 PM UTC
This incident has been resolved.