Lexer experienced a major incident on October 20, 2023 affecting Conversations, lasting 15h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Conversations
Update timeline
- identified Oct 20, 2023, 04:28 AM UTC
Meta is experiencing an issue with their API that is impacting Respond users ability to reply to Facebook content.
- monitoring Oct 20, 2023, 04:37 AM UTC
We have not observed the error for over 24 hours with reports from clients that Facebook content is being consumed as normal. Although it is unconfirmed by Meta, we believe they have fixed it.
- resolved Oct 20, 2023, 08:13 PM UTC
This incident has been resolved.