Lexer incident

Track metrics failing

Notice Resolved View vendor source →

Lexer experienced a notice incident on July 24, 2024, lasting 9h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 12:43 AM UTC
Resolved
Jul 24, 2024, 10:13 AM UTC
Duration
9h 30m
Detected by Pingoru
Jul 24, 2024, 12:43 AM UTC

Update timeline

  1. identified Jul 24, 2024, 12:43 AM UTC

    We've identified an issue causing track metric failures since 16 July. Our team has identified the root cause and we're working on a resolution.

  2. monitoring Jul 24, 2024, 01:40 AM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved Jul 24, 2024, 10:13 AM UTC

    This incident has been resolved. All dashboards are now successfully collecting daily metrics. Most dashboards will display metric gaps between July 16 and July 25 during this outage period. Unfortunately we are unable to replay these missed metrics.