LexBlog incident

LexBlog Support Ticket System and Help Center currently experiencing outages

Minor Resolved View vendor source →

LexBlog experienced a minor incident on March 15, 2017 affecting Support Center, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2017, 07:58 PM UTC
Resolved
Mar 16, 2017, 12:11 AM UTC
Duration
4h 12m
Detected by Pingoru
Mar 15, 2017, 07:58 PM UTC

Affected components

Support Center

Update timeline

  1. identified Mar 15, 2017, 07:58 PM UTC

    Identified - We are aware that Zendesk, our help center and ticket system, is currently experiencing outages on all components. As a result, we may be unable to provide updates on tickets and members may be unable to access help center articles. Zendesk is aware of this issue and is currently working to resolve it. If you are a member seeking assistance, please call us at 800-913-0988 while we await updates.

  2. resolved Mar 16, 2017, 12:11 AM UTC

    Zendesk has resolved the issue affecting our help center and ticket system, and we are able to receive and respond to requests normally.