LexBlog incident

Email Campaign Issue

Notice Resolved View vendor source →

LexBlog experienced a notice incident on March 16, 2021 affecting LexBlog Platform 1 and Premier Managed Platform and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2021, 02:26 PM UTC
Resolved
Mar 17, 2021, 03:56 PM UTC
Duration
1d 1h
Detected by Pingoru
Mar 16, 2021, 02:26 PM UTC

Affected components

LexBlog Platform 1Premier Managed PlatformLexBlog Platform 2LexBlog Platform 3

Update timeline

  1. investigating Mar 16, 2021, 02:26 PM UTC

    We are investigating a problem with our email campaign provider, MailChimp. Some blogs may have trouble sending email updates to their subscribers during this time. Once this issue is resolved, blog posts that were published during the incident will be included in subsequent email campaigns.

  2. monitoring Mar 16, 2021, 03:53 PM UTC

    Our email campaign provider, MailChimp, has notified us that this issue has been fixed. Currently we are testing and monitoring this functionality. RSS campaigns that would have sent during this period, will send at their next scheduled time. Breaking news campaigns will need to be manually re-attempted.

  3. resolved Mar 17, 2021, 03:56 PM UTC

    This incident has been resolved.