LexBlog incident

Intermittent Issues Loading Sites on Our Platforms.

Major Resolved View vendor source →

LexBlog experienced a major incident on June 2, 2021 affecting LexBlog Platform 1 and Premier Managed Platform and 1 more component, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2021, 06:22 PM UTC
Resolved
Jun 02, 2021, 09:02 PM UTC
Duration
2h 40m
Detected by Pingoru
Jun 02, 2021, 06:22 PM UTC

Affected components

LexBlog Platform 1Premier Managed PlatformLexBlog Platform 2LexBlog Platform 3LexBlog.comLexBlog Platform 4

Update timeline

  1. investigating Jun 02, 2021, 06:22 PM UTC

    We are currently investigated an issue affecting the back end of our platforms and LexBlog.com that are causing error messages to periodically appear when loading sites. We are investigating the source of the issue, and will update this page as soon as we have more information.

  2. identified Jun 02, 2021, 06:38 PM UTC

    We have identified the root cause of the issue as likely being due an outage with our vendor Cloudflare, which we use for DNS management. It's possible this issue could only be affecting users on the East Coast. We will update this page as soon as we have more information.

  3. monitoring Jun 02, 2021, 07:12 PM UTC

    We are anecdotally seeing improved performance on previously affected sites. Cloudflare has identified the issue, and has yet to confirm whether or not the issue has been resolved. We are continuing to monitor the situation and will provide an update once we've confirmed the issue has been resolved.

  4. resolved Jun 02, 2021, 09:02 PM UTC

    Cloudflare has confirmed that the issue is resolved, and we are no longer seeing any performance issues on our platform.