LexBlog incident

Some Sites Loading Slowly on LexBlog Platform

Minor Resolved View vendor source →

LexBlog experienced a minor incident on January 18, 2017 affecting LexBlog Platform 1 and Premier Managed Platform, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2017, 07:07 PM UTC
Resolved
Jan 18, 2017, 10:00 PM UTC
Duration
2h 52m
Detected by Pingoru
Jan 18, 2017, 07:07 PM UTC

Affected components

LexBlog Platform 1Premier Managed Platform

Update timeline

  1. investigating Jan 18, 2017, 07:07 PM UTC

    We are investigating why some sites are loading slowly or failing to load for visitors and publishers on the LexBlog Platform. As we learn more and work to restore normal service, we will post updates here.

  2. investigating Jan 18, 2017, 07:36 PM UTC

    The front end of sites are loading normally, but login page and admin area for some sites may load slowly or result in an error page. We recommend saving your posts locally if you are currently publishing.

  3. monitoring Jan 18, 2017, 08:52 PM UTC

    We have implemented a fix and are able to log in to the admin area. We are monitoring to ensure performance returns to normal.

  4. resolved Jan 18, 2017, 10:00 PM UTC

    Our monitoring shows that performance returned to normal after our fix, and this incident is resolved.