LexBlog experienced a minor incident on February 28, 2017 affecting LexBlog Platform 1 and Premier Managed Platform and 1 more component, lasting 8h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 28, 2017, 08:46 PM UTC
Our support system service provider is having an incident preventing support requests from being created via email. As a result, we are not able to view new requests or updates to existing requests, and our responses will be delayed until after this issue is resolved. If you need assistance, please call our Success team at 800-913-0988, or open a request via the forms at https://support.lexblog.com/hc/en-us/requests/new or the LexBlog > Support Center menu item in your blog dashboard.
- resolved Mar 01, 2017, 05:30 AM UTC
Our support system is receiving email normally again, and messages sent during the incident have been received.