LexBlog incident

Recent content or changes not displaying on some sites

Minor Resolved View vendor source →

LexBlog experienced a minor incident on May 10, 2017, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2017, 09:48 PM UTC
Resolved
May 11, 2017, 12:06 AM UTC
Duration
2h 17m
Detected by Pingoru
May 10, 2017, 09:48 PM UTC

Update timeline

  1. identified May 10, 2017, 09:48 PM UTC

    We have identified that content or changes made since Monday, May 8 are not displaying on some sites on the LexBlog Platform. While we restore this content, you will temporarily not be able to log in to sites on this instance of the LexBlog Platform. We apologize for the inconvenience and will post updates here as we know more and have an estimated resolution.

  2. monitoring May 10, 2017, 10:14 PM UTC

    We are verifying that changes have been restored, and you can log in to sites again. Any content or changes made since 10:01 a.m. PDT today may not be present on affected sites. If you don't see changes you made since then, please contact our Success Team at [email protected] or 800-913-0988 for help in restoring them.

  3. resolved May 11, 2017, 12:06 AM UTC

    We've verified that content dating back to May 8 on affected sites is displaying again. However, if you made changes after 10:01 a.m. PDT today they may not be present. Please contact us at [email protected] or 800-913-0988 if you can't find changes made May 10 between 10:01 a.m. and 3 p.m. PDT. Thank you for your patience, and we apologize for the service interruption.