LexBlog incident

Email Campaigns Delayed

Minor Resolved View vendor source →

LexBlog experienced a minor incident on October 7, 2021 affecting LexBlog Platform 1 and Premier Managed Platform and 1 more component, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2021, 12:29 PM UTC
Resolved
Oct 07, 2021, 04:11 PM UTC
Duration
3h 41m
Detected by Pingoru
Oct 07, 2021, 12:29 PM UTC

Affected components

LexBlog Platform 1Premier Managed PlatformLexBlog Platform 2Support CenterLexBlog Platform 3LexBlog.comLexBlog Platform 4

Update timeline

  1. investigating Oct 07, 2021, 12:29 PM UTC

    We are investigating an issue where some blogs are unable to send out email updates to their subscribers. Once the issue is resolved, daily RSS emails will send out at their next scheduled time. Breaking news emails will need to be re-attempted manually.

  2. monitoring Oct 07, 2021, 03:18 PM UTC

    We have resolved the issue with Mailchimp and we should see regularly scheduled emails resume on the hour. We are continuing to monitor this situation. Please contact our Success team if you have any further questions.

  3. resolved Oct 07, 2021, 04:11 PM UTC

    Email campaigns should now be sent out as regularly scheduled.