Levity incident

Delay in flow executions

Minor Resolved View vendor source →

Levity experienced a minor incident on August 24, 2026 affecting Freshdesk and Front and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 02:03 PM UTC
Resolved
Aug 24, 2026, 02:03 PM UTC
Duration
Detected by Pingoru
Aug 24, 2026, 02:03 PM UTC

Affected components

FreshdeskFrontGmailHubSpotOutlookSlackZendesk

Update timeline

  1. identified Aug 24, 2026, 01:57 PM UTC

    Status: Identified A missing configuration option during a code deployment caused a delay in the execution of the flows. Affected components Outlook (Degraded performance) HubSpot (Degraded performance) Freshdesk (Degraded performance) Slack (Degraded performance) Front (Degraded performance) Gmail (Degraded performance) Zendesk (Degraded performance)

  2. resolved Aug 24, 2026, 02:03 PM UTC

    Status: Resolved The configuration was updated. Execution is back to normal Affected components Gmail (Operational) Zendesk (Operational) Outlook (Operational) HubSpot (Operational) Freshdesk (Operational) Slack (Operational) Front (Operational)