app.letta.com recovered
Timeline · 1 update
- investigating May 27, 2026, 08:36 PM UTC
app.letta.com went down
Letta had 13 outages in the last 2 years totaling 6h 40m of downtime — averaging 0.5 incidents per month.
There were 13 Letta outages since January 22, 2026 totaling 6h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.
app.letta.com went down
Degraded service on inference for non-byok users
General API recovered
Users might experience seeing 404 agent not found, we are working on a resolution
Inference API recovered
Some agents may timeout and be slow to load messages - we are actively investigating [Resolved]
Some users may be temporarily unable to access their agents. Service will be fully restored shortly.
There are potentially some service interruptions due to a failure of a core provider, service should stabalize soon
Resolved!
Investigating reports of elevated 409 (conversation is busy) causing degraded services
Conversations are being marked as busy, high latency - we're looking into it
Users using non-main agent conversations may experience 409/service related slowdowns and high latency. Users are advises to swap into the main or default conversation of their agent to unblock themselves in the meantime. We are looking into the cause.
Conversation status bug should be resolved
Some PRO users may have experienced an issue with rate limits, claiming they are out of credits, but were not. This issue occurred between 12:25 to 12:35 PM PST. Incident has been resolved
Some users are reporting steps created after the initial step are getting unintentionally rate limited by our system. We are working on a patch for this
Outage has been resolved