Ledger experienced a critical incident on July 18, 2026 affecting Zcash (ZEC), lasting 3d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2026, 08:12 AM UTC
We are experiencing technical issues with the Zcash Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
- investigating Jul 20, 2026, 02:00 PM UTC
We have fixed the issue and Zcash (ZEC) is operational again after the recent outage. However, pending ZEC transactions may not appear until confirmed on the blockchain - they will display normally once mined. Sending may also be briefly affected in rare cases. We're working to restore full functionality and will update once resolved.
- resolved Jul 22, 2026, 07:54 AM UTC
This incident has been resolved.