Ledger incident

Earn Dashboard - DeFi Positions Not Displayed (Kiln Provider Incident)

Minor Resolved View vendor source →
Started
Apr 02, 2026, 03:32 PM UTC
Resolved
Apr 03, 2026, 10:22 AM UTC
Duration
18h 49m
Detected by Pingoru
Apr 02, 2026, 03:32 PM UTC

Affected components

Earn Dashboard

Update timeline

  1. investigating Apr 02, 2026, 03:32 PM UTC

    We are currently experiencing an issue affecting the Earn Dashboard where some users may see missing or outdated DeFi positions, particularly for Ethereum-based assets. Our investigation has confirmed that this issue is caused by an incident on our staking infrastructure partner, Kiln, impacting their /defi/* API routes on Ethereum mainnet, see the Kiln Status Page. As a result, DeFi positions (including Kiln-powered positions) may not be visible and Earn dashboard data may appear incomplete or stale. The Kiln team has identified the issue and is currently working on restoring their services. We are actively monitoring the situation and will provide updates as soon as more information becomes available.

  2. investigating Apr 02, 2026, 04:00 PM UTC

    Kiln has reported their /defi/* endpoints are now operational. We are currently verifying data consistency on our side, as some services may still experience delays while systems fully recover and resynchronize. Users may continue to see temporarily missing or outdated DeFi positions in the Earn dashboard during this period. We will provide further updates once full data consistency is confirmed.

  3. investigating Apr 03, 2026, 09:10 AM UTC

    Following an additional fix deployed by Kiln, all operations are now restored, and Earn dashboard data is updating normally.

  4. investigating Apr 03, 2026, 10:20 AM UTC

    This incident has been resolved.

  5. resolved Apr 03, 2026, 10:22 AM UTC

    This incident has been resolved.

Looking to track Ledger downtime and outages?

Pingoru polls Ledger's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Ledger reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Ledger alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Ledger for free

5 free monitors · No credit card required