Ledger incident

Add funds to card via Ledger Wallet application failing

Minor Ongoing View vendor source →

Ledger is currently experiencing a minor incident affecting Buy, which began 1d ago. The vendor's full update timeline is below.

Started
May 19, 2026, 01:20 PM UTC
Resolved
Ongoing
Duration
● 1d 6h
Detected by Pingoru
May 19, 2026, 01:20 PM UTC

Affected components

Buy

Update timeline

  1. investigating May 19, 2026, 01:20 PM UTC

    We have been made aware of an issue where users are experiencing issues when attempting to add funds to a card within Ledger Wallet application, with Bitcoin (BTC), Ethereum (ETH) and stablecoins (and may potentially occur for other cryptocurrencies as well). Instead of being able to sign transaction on device and add funds, users are seeing "data length exceed 256 bytes limit" error message. For workaround instructions and manual update steps, please refer to our Help Center Article