Ledger incident

Earn Dashboard failing to load when ETH account is present

Minor Ongoing View vendor source →

Ledger is currently experiencing a minor incident affecting Earn Dashboard, which began 6 min ago. The vendor's full update timeline is below.

Started
May 11, 2026, 10:26 AM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
May 11, 2026, 10:26 AM UTC

Affected components

Earn Dashboard

Update timeline

  1. investigating May 11, 2026, 10:26 AM UTC

    We have been made aware of an issue where users are experiencing issues where the Earn section fails to load when an ETH account is present in Ledger Wallet. This prevents staking positions from appearing, impacting the ability to manage or view staking activities in the Earn tab. As a workaround, users can delete the ETH accounts from Ledger Wallet. This will allow the Earn section to load correctly. However, this workaround will prevent users from managing ETH holdings within Ledger Wallet. We have identified the potential cause of the issue and are working towards a fix.