Learnerbly incident

Users unable to access Learnerbly homepage

Critical Resolved View vendor source →

Learnerbly experienced a critical incident on September 20, 2022 affecting Web App and API, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2022, 04:11 PM UTC
Resolved
Sep 20, 2022, 04:56 PM UTC
Duration
44m
Detected by Pingoru
Sep 20, 2022, 04:11 PM UTC

Affected components

Web AppAPI

Update timeline

  1. investigating Sep 20, 2022, 04:11 PM UTC

    We're aware of an issue where users cannot access the Learnerbly app homepage. Our team is currently investigating the issue.

  2. monitoring Sep 20, 2022, 04:23 PM UTC

    We believe the issue causing the Learnerbly app outage has now been resolved. We are monitoring errors for the next half hour before closing this incident out.

  3. resolved Sep 20, 2022, 04:56 PM UTC

    After a period of monitoring we believe the impact from the issue is over.