Learnerbly incident

SSO login is down

Critical Resolved View vendor source →

Learnerbly experienced a critical incident on March 1, 2023 affecting Web App and Website, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2023, 11:20 AM UTC
Resolved
Mar 01, 2023, 01:12 PM UTC
Duration
1h 51m
Detected by Pingoru
Mar 01, 2023, 11:20 AM UTC

Affected components

Web AppWebsite

Update timeline

  1. investigating Mar 01, 2023, 11:20 AM UTC

    We're aware of an issue with our SSO login (Google etc.) which is preventing users from logging into Learnerbly. We are currently investigating the issue.

  2. monitoring Mar 01, 2023, 11:43 AM UTC

    We have released a fix for the issue impacting SSO login on the Learnerbly app. We will continue to monitor the fix over the next few hours.

  3. resolved Mar 01, 2023, 01:12 PM UTC

    We have been monitoring the service for the past hour and believe the incident is now resolved. All users can log into the Learnerbly app.