LeadSquared incident

Performance degradation experienced in Mumbai Region

Major Resolved View vendor source →

LeadSquared experienced a major incident on July 29, 2025 affecting API and Web Application and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2025, 10:52 AM UTC
Resolved
Jul 29, 2025, 11:49 AM UTC
Duration
56m
Detected by Pingoru
Jul 29, 2025, 10:52 AM UTC

Affected components

APIWeb ApplicationMobile Application

Update timeline

  1. investigating Jul 29, 2025, 10:52 AM UTC

    We are currently experiencing slowness in Mumbai Region. The team is working on it and we will keep you posted. Apologies for the inconvenience.

  2. identified Jul 29, 2025, 11:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 29, 2025, 11:33 AM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved Jul 29, 2025, 11:49 AM UTC

    This incident has been resolved.