LeadSquared incident

Login failures were observed in SGP region

Critical Resolved View vendor source →

LeadSquared experienced a critical incident on January 2, 2026 affecting API and Web Application and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2026, 05:58 AM UTC
Resolved
Jan 02, 2026, 07:00 AM UTC
Duration
1h 1m
Detected by Pingoru
Jan 02, 2026, 05:58 AM UTC

Affected components

APIWeb ApplicationMobile Application

Update timeline

  1. investigating Jan 02, 2026, 06:49 AM UTC

    We are actively investigating that Leadsquared customers in SGP region may be experiencing issues logging into their accounts. Our engineers are working to resolve the issue and will provide another update shortly.

  2. monitoring Jan 02, 2026, 06:56 AM UTC

    Mitigation actions were implemented and issue is resolved at 12:08 PM. It is currently under active monitoring.

  3. resolved Jan 02, 2026, 08:37 AM UTC

    This incident has been resolved as of 12:08 PM IST.