LeadSquared incident

Firewall Issue in Leadsquared application and API

Major Resolved View vendor source →

LeadSquared experienced a major incident on November 21, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2019, 04:53 AM UTC
Resolved
Nov 20, 2019, 04:30 AM UTC
Duration
—
Detected by Pingoru
Nov 21, 2019, 04:53 AM UTC

Update timeline

  1. resolved Nov 21, 2019, 04:53 AM UTC

    All our applications and services are behind Cloudflare for security. Cloudflare CDN was down and caused high latency in accessing LeadSquared applications.

  2. postmortem Nov 21, 2019, 04:54 AM UTC

    We have rerouted our traffic from Cloudflare to our application load balancers directly. DNS records take some time to reflect and hence the delay.