LeadSquared experienced a minor incident on March 3, 2020 affecting Web Application and Web Application and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 03, 2020, 04:56 AM UTC
We are actively investigating reports that Leadsquared customers may be experiencing issues logging into their accounts. Our engineers are working to resolve the issue and will provide another update shortly.
- identified Mar 03, 2020, 05:01 AM UTC
Our engineers believe to have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
- monitoring Mar 03, 2020, 05:09 AM UTC
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.
- resolved Mar 03, 2020, 05:20 AM UTC
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.