LeadSquared incident
Leadsquared - V2 API slowness in Mumbai region.
LeadSquared experienced a major incident on March 12, 2020 affecting API, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2020, 05:11 AM UTC
We are actively investigating reports that Leadsquared customers may be experiencing issues using our API services in Mumbai region only Our engineers are working to resolve the issue and will provide another update shortly.
- identified Mar 12, 2020, 05:18 AM UTC
Our engineers believe to have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
- monitoring Mar 12, 2020, 05:29 AM UTC
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.
- resolved Mar 12, 2020, 05:40 AM UTC
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.