LeadSquared incident

Performance degradation experienced in Mumbai Region

Major Resolved View vendor source →

LeadSquared experienced a major incident on March 23, 2023 affecting Web Application and Mobile Application, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2023, 06:18 AM UTC
Resolved
Mar 23, 2023, 08:03 AM UTC
Duration
1h 45m
Detected by Pingoru
Mar 23, 2023, 06:18 AM UTC

Affected components

Web ApplicationMobile Application

Update timeline

  1. identified Mar 23, 2023, 06:18 AM UTC

    We are currently experiencing slowness in application hosted in Mumbai Region. The team is working on it and we will keep you posted.

  2. monitoring Mar 23, 2023, 07:06 AM UTC

    The issue has been identified and a fix has applied. The application is working in normal conditions. We will continue to monitor.

  3. resolved Mar 23, 2023, 08:03 AM UTC

    The issue is now resolved and users are able to access the application. We apologize for the inconvenience caused.