LeadSquared incident

Performance degradation experienced in Mumbai Region

Notice Resolved View vendor source →

LeadSquared experienced a notice incident on June 2, 2023 affecting API and Web Application and 1 more component, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2023, 04:35 AM UTC
Resolved
Jun 02, 2023, 07:32 AM UTC
Duration
2h 57m
Detected by Pingoru
Jun 02, 2023, 04:35 AM UTC

Affected components

APIWeb ApplicationMobile Application

Update timeline

  1. investigating Jun 02, 2023, 05:52 AM UTC

    We are currently experiencing slowness in Mumbai Region for few customers. The team is working on it and we will keep you posted. Apologies for the inconvenience.

  2. identified Jun 02, 2023, 07:22 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 02, 2023, 07:28 AM UTC

    A fix has been implemented and we are monitoring the Database performance.

  4. resolved Jun 02, 2023, 07:32 AM UTC

    The incident has been resolved. Apologies for the inconvenience caused.