LeadSquared incident

Performance degradation experienced in Mumbai & Singapore Region

Notice Resolved View vendor source →

LeadSquared experienced a notice incident on June 2, 2023 affecting API and API and 1 more component, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2023, 02:45 PM UTC
Resolved
Jun 02, 2023, 05:28 PM UTC
Duration
2h 42m
Detected by Pingoru
Jun 02, 2023, 02:45 PM UTC

Affected components

APIAPIWeb ApplicationWeb ApplicationMobile ApplicationMobile Application

Update timeline

  1. investigating Jun 02, 2023, 02:57 PM UTC

    We are currently experiencing slowness in Mumbai & Singapore Region. The team is working on it and we will keep you posted. Apologies for the inconvenience.

  2. identified Jun 02, 2023, 03:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 02, 2023, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 02, 2023, 05:28 PM UTC

    The incident has been resolved. Apologies for the inconvenience caused.