LeadSquared experienced a major incident on October 25, 2024 affecting API and Web Application and 1 more component, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
APIWeb ApplicationMobile Application
Update timeline
- investigating Oct 25, 2024, 08:24 AM UTC
We are observing Partial Outage with one of the DataBase which is impacting Mumbai Region LSQ Application. Backend teams are working on restoring the service.
- identified Oct 25, 2024, 08:36 AM UTC
Teams have identified the issue and working on implementing the fix to restore the Application and services.
- monitoring Oct 25, 2024, 10:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 25, 2024, 12:11 PM UTC
This incident has been resolved.