LeadSquared incident

Performance degradation experienced in Mumbai Region

Major Resolved View vendor source →

LeadSquared experienced a major incident on April 7, 2025 affecting API and Web Application and 1 more component, lasting 5h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 04:32 AM UTC
Resolved
Apr 07, 2025, 10:25 AM UTC
Duration
5h 53m
Detected by Pingoru
Apr 07, 2025, 04:32 AM UTC

Affected components

APIWeb ApplicationMobile Application

Update timeline

  1. investigating Apr 07, 2025, 04:32 AM UTC

    We are currently experiencing slowness in Mumbai Region. The team is working on it and we will keep you posted. Apologies for the inconvenience.

  2. identified Apr 07, 2025, 05:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 07, 2025, 06:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2025, 10:25 AM UTC

    This incident has been resolved.