LeadSimple experienced a minor incident on October 20, 2025 affecting App and Website and 1 more component, lasting 22h 30m. The incident has been resolved; the full update timeline is below.
Affected components
AppWebsiteEmail DeliveryOutbound SMSOutbound Phone CallsNotificationsLead ImportsEnterprise DashboardTwilio SMSTwilio MMS
Update timeline
- monitoring Oct 20, 2025, 02:28 PM UTC
We’re currently experiencing partial service disruption due to a widespread AWS outage affecting our infrastructure provider. This may impact some users’ ability to access or perform certain actions within LeadSimple. Our systems remain stable, and we’re actively monitoring the situation while AWS works to resolve the issue. We’ll continue to provide updates as more information becomes available.
- resolved Oct 21, 2025, 12:59 PM UTC
This incident has been resolved.