LeadSimple experienced a major incident on February 26, 2021 affecting Outbound SMS and Twilio SMS and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound SMSTwilio SMSTwilio MMS
Update timeline
- monitoring Feb 26, 2021, 04:13 PM UTC
Twilio's API has suffered from widespread connection issues this morning, which affected users' ability to send text messages from LeadSimple. Their service is back online, we are monitoring the issue.
- monitoring Feb 26, 2021, 04:14 PM UTC
The latest from Twilio is here: https://status.twilio.com/incidents/zmz5c9prz8mm
- monitoring Feb 26, 2021, 04:16 PM UTC
We're no longer seeing connection issues on our side, but are continuing to monitor the issue.
- resolved Feb 26, 2021, 04:55 PM UTC
This incident has been resolved.