LeadSimple incident

Production timeouts

Major Resolved View vendor source →

LeadSimple experienced a major incident on August 9, 2021 affecting App, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2021, 03:30 PM UTC
Resolved
Aug 09, 2021, 05:00 PM UTC
Duration
1h 30m
Detected by Pingoru
Aug 09, 2021, 03:30 PM UTC

Affected components

App

Update timeline

  1. identified Aug 09, 2021, 04:01 PM UTC

    We are experiencing an unusual number of timeouts on production currently. The engineers have identified a root cause and are working on a fix.

  2. monitoring Aug 09, 2021, 04:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 09, 2021, 06:18 PM UTC

    This incident has been resolved.