LeadSimple experienced a major incident on August 1, 2022 affecting App, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
App
Update timeline
- investigating Aug 01, 2022, 06:04 PM UTC
We are experiencing intermittent performance issues with the app, causing many pages to be slow or unresponsive. This appears to be due to unusual load. We have added more web servers to keep up with the load and are investigating the root cause.
- monitoring Aug 01, 2022, 06:45 PM UTC
Performance has returned to normal. We have enabled auto-scaling on our web servers to handle periods of increased load like we experienced this morning. We continue to monitor to ensure that performance remains good.
- resolved Aug 05, 2022, 11:03 PM UTC
This incident has been resolved.