LeadSimple experienced a minor incident on October 18, 2022 affecting App, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
App
Update timeline
- monitoring Oct 18, 2022, 07:47 PM UTC
Our hosting provider detected an issue with our primary database and performed an automatic failover at 12:37 PM PDT. This caused the app to go down for approximately 3 minutes. Everything is back up now, but performance may be degraded while our database rebuilds its caches.
- resolved Oct 18, 2022, 08:15 PM UTC
Database performance has returned to normal.