LeadSimple experienced a minor incident on June 2, 2023 affecting App and Website and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
AppWebsiteEmail DeliveryOutbound SMSNotificationsTwilio SMSREST APIZapier
Update timeline
- investigating Jun 02, 2023, 07:18 PM UTC
LeadSimple has been running slowly. We are investigating the causes. You might see delays on stage changes, emails, text messages, and zap triggers. We've already identified the root cause for the delays, we are monitoring our solution. No data was lost.
- investigating Jun 02, 2023, 07:19 PM UTC
We are continuing to investigate this issue.
- investigating Jun 02, 2023, 07:47 PM UTC
We are seeing improvements in performance (and reduced delays), while we continue investigating.
- investigating Jun 02, 2023, 08:15 PM UTC
The app is now running smoothly again. We are still investigating the automated tasks delay.
- resolved Jun 02, 2023, 08:59 PM UTC
This incident has been resolved.