LeadSimple incident

Customers reporting 504 errors

Critical Resolved View vendor source →

LeadSimple experienced a critical incident on November 5, 2024 affecting App and Website and 1 more component, lasting 13h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2024, 08:15 AM UTC
Resolved
Nov 05, 2024, 09:26 PM UTC
Duration
13h 10m
Detected by Pingoru
Nov 05, 2024, 08:15 AM UTC

Affected components

AppWebsiteEmail DeliveryOutbound SMSNotificationsLead Imports

Update timeline

  1. investigating Nov 05, 2024, 08:42 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 05, 2024, 08:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 05, 2024, 09:25 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Nov 05, 2024, 09:25 PM UTC

    We are monitoring the results.

  5. resolved Nov 05, 2024, 09:26 PM UTC

    This incident has been resolved.