LeadSimple incident

Customers reporting 504 errors

Major Resolved View vendor source →

LeadSimple experienced a major incident on November 12, 2024 affecting App and Website, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 06:24 PM UTC
Resolved
Nov 12, 2024, 07:37 PM UTC
Duration
1h 12m
Detected by Pingoru
Nov 12, 2024, 06:24 PM UTC

Affected components

AppWebsite

Update timeline

  1. investigating Nov 12, 2024, 06:24 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 12, 2024, 06:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 12, 2024, 07:14 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 12, 2024, 07:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 12, 2024, 07:37 PM UTC

    This incident has been resolved.